This Privacy Policy governs the collection, use, storage, and protection of your personal data in accordance with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act, 2023) of India.

1. Data Controller

Brand Name: Magiklife

Company Name: Moldavite Life Mastery Ventures Pvt. Ltd.

Website: magiklife.com

Nature of Business: Online Emotional Healing Coaching & Personal Development Services

Contact: Please refer to Section 10 of this Privacy Policy

2. Data We Collect

When you visit our Website or register for a service, we may collect the following personal data:

• Full Name
• Email Address
• Mobile Number
• Payment transaction data (processed by third-party gateway; not stored by us)
• Device and browser information (collected automatically via cookies and analytics tools)
• Facebook Pixel data (for advertising and analytics purposes)

We only collect data that is necessary for providing our services and improving your experience.

3. How We Use Your Data

Your personal data is used for the following purposes:

• To confirm and manage your registration for sessions and courses
• To send you booking confirmations, session links, and updates
• To send promotional communications about our upcoming programs (you may opt out at any time)
• To process payments via our payment gateway partners
• To run targeted advertising through Facebook/Meta Pixel
• To improve our website, content, and service delivery
• To comply with applicable legal obligations

4. Legal Basis for Processing

• Consent: When you submit your details through our registration form, you consent to our use of your data as described in this policy
• Contract: To fulfil our obligations to you as a registered participant
• Legitimate Interest: To send you relevant communications about our services
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing & Disclosure

We do not sell your personal data to any third party. We may share your data with:

• Payment gateway providers (solely to process your transaction)
• Zoom or other video conferencing platforms (to host sessions)
• Email service providers (to send confirmations and communications)
• Meta/Facebook (via Pixel tracking for advertising)
• Legal authorities if required by law or court order

All third-party service providers are required to handle your data in accordance with applicable laws and with confidentiality.

6. Data Retention

• Registration details: Retained for 3 years or as required by applicable law
• Payment records: Retained for 7 years as required under Indian financial regulations
• Communications: Retained for 2 years

Upon expiry of the retention period, your data will be securely deleted or anonymised.

7. Your Rights Under DPDP Act, 2023

As a data principal under the Digital Personal Data Protection Act, 2023, you have the following rights:

• Right to Access: Request a summary of your personal data held by us
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Right to Grievance Redressal: Raise a complaint or grievance regarding processing of your data
• Right to Nominate: Nominate another individual to exercise these rights on your behalf in case of incapacity

To exercise any of these rights, please contact us using the details provided in Section 10. We will respond within 30 days.

8. Cookies & Tracking Technologies

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: To understand how visitors interact with our Website
• Facebook Pixel: To track conversions and enable targeted advertising on Facebook/Instagram

You can manage your cookie preferences through your browser settings. Disabling cookies may affect some Website functionality.

9. Data Security

We implement reasonable technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach likely to cause harm to you, we will notify you and the relevant authorities as required by the DPDP Act, 2023.

10. Contact & Grievance Officer

For any queries, complaints, or requests related to this Privacy Policy, please contact:

Brand Name: Magiklife

Company Name: Moldavite Life Mastery Ventures Pvt. Ltd.

Website: magiklife.com

Response Time: We aim to respond to all queries within 7 working days.

If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India once constituted under the DPDP Act, 2023.