Effective Date: Feb 01, 2024
Moldavite Life Mastery Ventures Private Limited
These Shipping & Delivery Terms (“Terms”) govern the delivery of digital products by Moldavite Life Mastery Ventures Private Limited (“the Company”). By purchasing our digital courses, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our services.
1. Digital Product Delivery:
All digital courses purchased through our website are delivered electronically. Upon successful payment confirmation, customers will receive access to the purchased digital course within 1 hour.
2. Delivery Timeframe:
The Company is committed to delivering digital products promptly. Digital courses will be accessible to customers within 1 hour of receiving the payment confirmation.
3. Customer Support:
If a customer does not receive access to the digital course within 1 hour of making the payment, they are encouraged to contact our customer support team immediately.
4. Customer Care Contact:
Customers can reach our customer care team via the following contact details:
- Email: admin@magiklife.com
- Phone: 7845782314
5. Resolution of Issues:
Upon receiving a customer inquiry regarding non-receipt of a digital course, the Company will investigate and resolve the issue promptly. Resolution may include providing access to the digital course, issuing a refund, or taking any other appropriate action to address the concern.
6. Refund Policy:
For issues related to non-receipt of a digital course, refer to the Cancellation and Refund Policy outlined separately.
7. Limitation of Liability:
The Company is not liable for any delays or issues arising from factors beyond our control, such as technical glitches, internet connectivity problems, or other unforeseen circumstances.
8. Governing Law:
These Shipping & Delivery Terms are governed by and construed in accordance with the laws of Tamilnadu. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Tamilnadu.